Access control is provided for the separation of people and vehicles at the gate, and unit access control is provided downstairs. Now this has become a standard in many residential quarters. However, many of these "iron generals" who seem to improve the safety factor have actually become "empty shelves".
Recently, the "Legal Daily" reporter visited a number of residential areas and found that these residential areas have problems in varying degrees, such as open doors, free release of security guards, damage and failure of access control, and low cooperation of owners. Even residents’ access cards can be easily copied. Many residents feel uneasy because of this. Once the access control becomes a decoration and the community is unguarded, some lawless elements can go in and out at will, waiting for an opportunity to step on the spot to commit crimes, which will bring great hidden dangers to the security of the community.
Problem one
The gate is open and free to pass.
At the south gate of the east area of Luyuan Community, Baoye City, Purple Street, Hefei City, Anhui Province, the reporter saw that the gate of the community was equipped with a car ban system. On the east side of the car ban system was an automatic gate that could accommodate two people. There was a card swiping machine in front of the gate. The owner should have swiped the Carmen gate to open it, but the gate of the community was open and could enter and exit without swiping the card.
The reporter walked into the community through the gate, and the security guard on the side did not stop him or ask about the situation. The reporter noticed that in just one minute, more than 10 people were free to enter and leave. In the west area of the community, the problem of "lost access control" of the unit building is particularly prominent. The doors of 7 units in Building 1 and Building 2 are all pulled open, so you don’t need to swipe the access card or enter the house number to call the owner, so you can enter and leave freely.
Ms. Huang, who lives in the community, told the reporter that due to the limited parking spaces in the community, the car ban is strict, but the access control is very casual, probably because some owners do not have access cards and often ask the security guard to help open the door, so the security guard simply does not close the gate, which saves trouble. "Even if it is closed, as long as someone shouts to open the door, the security guard will open it without verifying the situation. It doesn’t matter if someone enters behind the credit card owner. If the community is mixed with thieves or which owner is followed, it will be troublesome." Ms. Huang said.
The reporter found that this situation is very common. The gates of Baijingxuan Community and Wanhe New Town Plaza Community near the community were not closed, especially in Wanhe New Town Plaza Community. Security guards also blocked the gates with stones to prevent them from closing.
Suggestion: Strengthen the responsibility consciousness training of property management personnel.
Tang Libao, who has been engaged in property management services for many years in Hefei, believes that the lack of access to residential gates and unit buildings reflects the weakness of property workers’ safety awareness and responsibility awareness, and suggests that government management departments strengthen supervision over property companies, property companies strengthen internal training, improve staff’s safety awareness and responsibility awareness, and strengthen security guards’ service awareness and ability.
At the same time, it is forbidden for individuals to open the access control system without authorization and intentionally for reasons such as saving trouble. If you encounter an owner who claims to have forgotten to bring an access card, you can ask him to report his own information, and the security guard will release it after verification; If you meet a visitor, you can announce the number of the security room. The owner can call to report his own information, and report the names of relatives and friends or the number plate of the vehicle. The security guard will release it after verification.
question 2
Access control is often broken but not repaired in time.
Ms. Li, who lives in Wanhe Xincheng Square Community, is very depressed, because the parking ban system in the community has been broken for almost a month and has not been repaired. Every time a vehicle enters and exits, it must call the security guard or drop the horn to prompt the security guard to open the door manually, which not only brings inconvenience to the vehicle’s entry and exit, but also causes injustice to the owners who pay for parking. Ms. Li said that it is not once or twice that there is a problem with the car ban system. Every time the property is said to be repaired by the contact person, the repair is particularly slow and often "sick" repeatedly.
The owner of Luyuan West District, Baoye City, which is separated by all the way, is also complaining that the access control of the north gate is useless. The reporter noticed that the number of people in and out of the North Gate is relatively large, but the gate always makes a "squeaking" sound and cannot be closed automatically.
"There are too many access control problems. The door downstairs of our unit has been out of control and can be opened at will. There have also been cases where the access control is ineffective, and the door can’t be opened suddenly, but it can be opened after a few seconds of pause." Ms. Li said that she had seen the door open automatically when the owner entered the "password".
Property staff said that the access control system of the unit building has a set of automatic unlocking passwords, but only internal personnel can master them.
Suggestion: Check regularly if there is any problem, and immediately check and make changes.
Tang Libao believes that based on the consideration of cost saving, the investment in the purchase of access control equipment and daily management and maintenance varies, and the corresponding quality and efficiency are different. Therefore, it is suggested that the property management company should purchase qualified equipment, and organize personnel to check and maintain it regularly, and find problems in time for maintenance.
"Access control equipment ‘ Health ’ And ‘ Life span ’ It is also inseparable from the love of every resident. " Tang Libao suggested that residents should also develop the habit of caring for public facilities and equipment. If anyone is found to be deliberately damaged or there is a problem with public facilities and equipment, they should give timely feedback to the property staff.
Question 3
Residents can’t operate effectively without cooperation.
Located at the intersection of North Second Ring Road and Longmenling Road in Hefei City, the east and west doors of Zhongxing West Lake Garden Community are equipped with access control and car ban for pedestrians and vehicles to enter and exit. According to the usage specification, vehicles pass in and out by Bluetooth devices, but to get Bluetooth, property management fees and parking fees need to be paid by the property company first, and many owners have not got Bluetooth because of payment problems, which leads to the abnormal operation of the access control system.
In the second half of last year, the residential property tried to strictly operate the access control system, requiring all vehicles without Bluetooth not to enter. However, the contradiction between the owner and the property was once intensified due to the road congestion caused by vehicles without Bluetooth. In the end, the property made concessions, leaving the west gate of the community for vehicles without Bluetooth, but entering the community must register the license plate number and report the room number of the building.
"The entrance of Simon must be opened with Bluetooth, and the only security guard can control the exit of Simon. Therefore, when I go to work in the morning, I often encounter vehicles entering from the exit of the west gate of the community and blocking face to face with the exiting vehicles. " Mr. Han, the owner of Bluetooth who paid the normal fee, said that at this time, he could only park in a slightly distant position and wait until the vehicles entering the community in the opposite direction passed before going out normally.
Suggestion: Guide the owners to develop standardized behaviors.
Mr. Han, who is often blocked at home, suggested that the property company can find out the vehicle situation in the community in advance, let the owners use Bluetooth equipment for a period of time for free, and guide the owners to standardize their behavior. At the same time, the community industry committee should play a role, guide the owners to cooperate with the property company after the expiration of the free use period, and actively coordinate the property company and the owners to solve problems, so that the property company can collect property fees normally and carry out daily management services.
Question 4
Access cards can be copied for tens of dollars.
A new access card for the owner is the "key" to open the access control system. But this "key" can be easily copied. Some owners reported that they had accidentally lost the access card, because they couldn’t wait for the property company to do it again, so they spent 10 to 20 yuan, copied it again in the unlocking company, and soon got it.
The reporter consulted an unlocking company in Hefei on the grounds that the access card was lost. The company says it can copy access cards, but it will charge according to the number of copies, and if the number is too small, it will not take orders. The reporter also found that not only can you copy the access card in the unlocking company, but you can also buy the access card Replicator online and copy it yourself. A Taobao seller said that the Replicator he sold developed an IC card decryption program. Even if the community access card and elevator card are encrypted, it only takes a few minutes to read, write and copy the card. And such a machine can’t reach 100 yuan, and the cost is not high.
According to industry insiders, there are ID cards and M1 cards commonly used in access control cards, among which there is only one physical number in the ID card, and some have not even written the physical number, which is the least difficult and the most common. M1 card can store limited information and encrypt it, which is mostly used to make hotel room cards. At present, CPU cards are more difficult to crack in the market, which are mostly used to make bank cards, etc. Because of their higher cost than ID cards and M1 cards, they are rarely used to make access cards.
Suggestion: Upgrade the security level of access control system.
Lawyer Wang Qiang suggested that with the development of technology and actual needs, property companies should constantly upgrade the access control system, improve the encryption degree of access cards, and increase the security index of the community. At the same time, it is also necessary to clarify the scope of the business of copying access cards, whether it belongs to unlocking business or electronic sales business. On the basis of clarifying the scope, it is necessary to clarify the responsibilities of management departments and operators, and strengthen industry supervision and industry self-discipline.